Terms & Conditions General

Terminology
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Acceptance
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client books us in works or accepts an estimate or quote, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

A standard £150 plus VAT call out fee applies to all works between Monday to Friday between 8am to 5pm; this is inclusive of the first hours work.

A £200 plus VAT call out fee applies to all works between Monday to Friday between 6pm to 8am and all day on weekends and bank holidays; this is inclusive of the first hours work.

Any additional hours on-site are at the same rate as the call-out charge. We work in hour increments so any time over the 60 minute cycle but not equating to a full hour will still be charged as a whole hour

A minimum of a 50% non-refundable deposit of the total amount of the estimated works will be required before any work will commence.

If our start time for works is delayed by you for any reasons not previously agreed, there will be an additional charge of £150 per hour per engineer.

If works are stopped and delayed part way through for any reason, we reserve the right to request payment for all works carried out up to the point of the delay.

All invoices must be settled on receipt of the invoice but no later than 7 days.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
The estimate can be subject to change, this is not a guaranteed price and “Commercial Gas & Boiler Services Ltd”, has the right to amend. However, if the price is to change “Commercial Gas & Boiler Services Ltd” engineers will always confirm prices with customers before purchasing equipment needed for the job. “Commercial Gas & Boiler Services Ltd” will reserve the right to decline a job at any time.

Cancellation
You have the right to cancel your booking at any time. If you cancel within 24 hours of your appointment, you will be charged the quoted amount for the booking, less the cost of any deposits you have paid.

Congestion Charge and ULEZ Zones
Any bookings made by you for either yourself or your clients for appointments or works in either the congestion charge zone and/or ULEZ, will incur additional charges on top of our call-out in relation to the charges we incur for travelling into theses areas

Guarantee
All works carried out by us are guaranteed for 12 months.
In the event any issues occur within this period, please contact us to rectify the issue. If any 3rd party contractors modify or adjust our works without our permission, our guarantee is voided.

Property
The sole ownership of all goods supplied by Commercial Gas & Boiler Services shall remain ours until the full amount of the invoice has been paid.

License
Unless otherwise stated, “Commercial Gas & Boiler Services Ltd” and/or it’s licensors own the intellectual property rights for all material on “Commercial Gas & Boiler Services Ltd”.
All intellectual property rights are reserved. You may view and/or print pages from http://www.commercialgasboilers.co.uk/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Republish material from http://www.commercialgasboilers.co.uk/
• Sell, rent or sub-license material from http://www.commercialgasboilers.co.uk/
• Reproduce, duplicate or copy material from http://www.commercialgasboilers.co.uk/
• Redistribute content from “Commercial Gas & Boiler Services Ltd” (unless content is specifically made for redistribution).
• Hyperlink to our Content without our written consent

The following organisations may link to our website without prior written approval:

• Government agencies
• Search engines
• Online directory distributors
– when they list us in the directory may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

These organisations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

No use of “Commercial Gas & Boiler Services Ltd” logo or other artwork will be allowed for linking without prior written approval

Data Protection Policy
Our Company Data Protection Policy refers to our commitment to treat information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality.
With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights.

Company Information
“Commercial Gas & Boiler Services Ltd” is located at:
160 City Road, London, EC1V 2NX
Company number: 11784320
Vat number: 321170552